Refund and Returns Policy
Patientli Return and Refund Policies
1. Business Information:
- Business Name: Patientli
- Goods and Services Offered: Patientli provides brand design, website design, and marketing services for healthcare practices.
2. Customer Service Contact Details:
- Email: support@patient.li
3. Refund and Dispute Policy:
We strive to provide high-quality services that exceeds customer expectations. In the event that you are dissatisfied with our services, please contact us at support@patient.li within 14 days of receiving the service to discuss your concerns. We will work with you to address the issue, which may include revisions, adjustments, or, at our discretion, a partial or full refund. All refunds are evaluated on a case-by-case basis. Disputes will be handled fairly and efficiently. We encourage open communication and aim to leave every customer 100% satisfied with our services or resolution of their concerns.
4. Cancellation Policy:
Patientli subscriptions are billed monthly. Customers can cancel their subscription at any time by contacting us at support@patient.li. Upon cancellation, services will continue to be rendered, and the customer’s website will be hosted until the end of the current billing cycle. After the current billing cycle, the customer’s website and information will be deleted, and all services will cease. Prorated refunds for partial months are at Patientli’s sole discretion and will be considered in situations where services do not meet the customer’s reasonable standards.
